Welcome to Regional West Medical Center

Regional West Medical Center welcomes you as our patient and guest. Our goal during your stay is to provide an environment that is compassionate and responsive to your needs. We will do everything in our power to provide the very best of care, comfort and information. That is our commitment.

To meet this goal, we need to hear from you if you have any concerns about your care or any needs that are not being addressed. Our Guest Relations department knows how to help and can be reached during normal business hours by dialing extension 1442. After hours, you should ask a staff member to contact the house supervisor. The house supervisor is the on-site individual who is in charge of the hospital at that time. (You may also contact the house supervisor directly by dialing extension 1818, entering beeper number 149 when prompted, and then entering the extension of the telephone in your room.) If, at any time, you feel that circumstances warrant, you may also contact me directly. My hospital extension is 1467 and my home telephone number is 308.632.5044. All of us at Regional West Medical Center are committed to your complete satisfaction.

Regional West Medical Center is fully accredited by The Joint Commission. Their regular surveys and on-going monitoring of our performance ensure that we are meeting the highest standards of care. If we are unable to resolve your concerns, The Joint Commission's Office of Quality Monitoring can be reached at 800.994.6610 toll free or by e-mailing complaint@jointcommission.org .

Serving you is a privilege and a responsibility that we take very seriously at Regional West Medical Center.

Sincerely,

Todd S. Sorensen, MD, MS
President and Chief Executive Officer